We're Here to Help

Have questions or need assistance? Our support team is ready to help you get the most out of Carrtic.

Contact Us

Get help with your account, billing, or technical issues.

Chat with us directly from the Carrtic app for instant assistance.

Found something that isn't working right? Let us know.

Have an idea to make Carrtic better? We'd love to hear it.

Monday - Friday: 8:00 AM - 8:00 PM EST

Saturday - Sunday: 10:00 AM - 6:00 PM EST

We typically respond to all inquiries within 24 hours during business days. For urgent issues, please use the in-app chat for fastest response.

Check out our Frequently Asked Questions page for instant solutions to common questions.

To help us assist you faster, please include:

• Your registered email address

• Device type (iPhone or Android) and model

• App version (found in Settings > About)

• A detailed description of your issue or question

• Screenshots if applicable